SHOPPING GUIDE
●Payment method
●Distribution
●From order to delivery
●Display of specific business transaction laws
●Privacy policy

Payment method


Freight, commission charge 540 yen
(excluding non-freight free goods)

 ●Account transfer (Sumitomo Mitsui bank/ Yutyo bank)
 ※Please note that the transfer fee is borne by the customer.※

 Cash on delivery (No commission charge is required)
 
※If you purchase more than 10000 yen (tax), you will be free shipping.

If you purchase more than 10000 yen (tax), you will be free shipping.

If the order is placed after 18:30, on weekends or holidays,

Information about the mail notification of the remittance address, the mail notification of goods delivery, etc.It could be sent after the next day.

Sorry for the inconvenience.



Distribution


Delivery will be done by Yamato transport.
(Please understand that other transportation companies cannot be designated.)

You can specify a delivery time period,

[8‐12][14-16][16-18][18-20][19-21]
※Even if time is designated, due to the traffic situation and the situation of the transportation company. Please note that delivery cannot be made at the specified time.

From order to delivery


Please input the required items, size, number, and customer information, etc. to the shopping cart before ordering.
There are two kinds of payment methods: "Account transfer" and " Cash on delivery ".

Customers who use a member account

The customer who fills in the member account at the time of purchase will send you the confirmation email of whether the activity number is applicable.
This is not an automatic transmission. It may take a while.
Thank you for your understanding.



Account transfer
We will inform you of your account, amount and date.
Since the payment is made in advance, if the payment has been confirmed, we will proceed with the delivery of goods within two business days.
(Please understand that the remittance fee is borne by the customer.)
The customer of the account transfer becomes the completion of the transaction when the goods arrive at the hand.


Cash on delivery
We will order the delivery of goods within two business days as soon as we confirm your order.
When the goods are paid to the distributor at the time of arrival, the transaction is completed.(No commission charge is required)


Display of specific business transaction laws

Seller name 株式会社FOREST・LABO
Responsible person Nakamura Hitomi
Address 〒531-0072 6-12-18,Toyosaki, Kita ward, Osaka City
Phone No. +81-6-6292-7727
Fax No. +81-6-6292-7787
Selling price For each item
A fee other than the price of a commodity or a delivery fee Consumption tax (internal tax), Transfer fee
Order method Internet/ phone / fax
Payment method Cash on delivery (have no fee),Bank transfer and postal transfer
Due date Please transfer the item price to our designated bank account within one week from the date of the order confirmation mail sending date.
If you cannot confirm the transfer by the date, you may cancel the contract.
Sales amount It is published every product.
Delivery destination Japan's domestic
Delivery date of goods Depending on the payment method or stock situation.
Return and exchange If the item is defective, please return the defective goods within 8 days from the delivery date.(The shipping charge for the return of the defective goods is assumed to be borne by our company.)We will deliver alternative goods from our company.
 
In addition, in the case of returned goods (only for unopened and unused items), please return the goods to our company within 7 days after the item arrives, provide that you inform us of the reasons for the return of the goods with the documents. The goods will be returned to the customer's bank account within 7 days after the confirmation of the returned goods(※ confirm whether the goods are unopened or unused), and the amount of remittance charge shall be deducted. (The fee involved in payment shall be borne by the customer.)

※We do not accept return goods for the opened and used goods.
Guarantee The terms and conditions of the warranty shall depend on the warranty attached to the goods.

Privacy policy



「In Forest Lab co., LTD. (hereinafter referred to as "our company"), when the customer chooses the company, by default, he agrees to disclose the name, address, telephone, email and other necessary information needed for the transaction or contact of the customer.
We treat personal information in accordance with this Privacy Policy under the personal information protection law.
This privacy policy is a promise between the customer and our company regarding the handling of personal information disclosed by our company.

1.About the purpose of use of personal information

We use personal information for the following purposes.
1) We use contact information such as your name, address, telephone number, etc. to request the shipment and the payment of the item to the customer.

2) Contact information such as your name, address, phone number, e-mail address, etc.,
to contact or confirm your order and delivery. We will use the information such as the type and quantity of the item you ordered, and the bill amount.

3) To provide customers with our promotional activities, products and services,
we will use your shopping resume, customer's name, address, phone number, email and other contact information.

4) To improve our service, we use the history of your opinion and questionnaire.

5) We use contact information such as your name, address, telephone number and e-mail address to respond to your request or contact us.
2. About personal information management

We manage personal information in the following system.

1) According to personal information protection act and guidelines to improve the company's internal system, employees are required to sign a pledge to legally use customer's personal information.

2) The use of personal information is limited to employees who in need of business. Relevant rules on the management of media containing personal information are formulated to take preventive measures for the protection of personal information.

3) For the personal information kept on the system, only provide the account and password to the employee who needs on the business. And implement access permission management.
The account and password are strictly managed to avoid leakage or loss.

3.Third parties offer and disclosure of personal information

1) We do not disclose personal information to third parties unless you agree.
However, this does not apply to the following cases.
・In cases where there is a request from a public institution such as court or police.
・When there are special provisions in laws and regulations.
・In cases where it is likely to damage the life, body and property of customers or third parties, and cannot obtain the consent of the customer.
・If it is necessary to protect or defend the rights, property or services of the company in violation of laws and regulations of the company and matters needing attention, the consent of the company cannot be obtained.

2) If you are requested to disclose personal information from you, we will disclose only if you are able to confirm that you are your own.

Note: method of identity confirmation
Please send us a copy of the certificate (such as a license, an insurance card, etc.) which can be proven to be the person in question.
I will disclose the contents and confirm it as soon as it becomes clear.